Location: Norwich, ON
Type of Employment: Full-Time
Premier Equipment is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers of quality and innovation.
Premier proudly serves Southern Ontario with 10 locations (Alliston, Ayr, Elmira, Listowel, Ospringe, Tavistock, Smithville, Stouffville, Hagersville and Norwich), offering a robust parts inventory and over 90 technicians able to provide service and maintenance.
Our Purpose statement is “To be the best part of our customer’s day by improving their business and lifestyle.”
We appreciate that customers have many options when it comes to who they select to meet their equipment and service needs – be it for their business (farm, landscape or compact construction) or for their lifestyle (lawn, garden, home and workshop). When customers call on Premier Equipment it is because they have a problem or need they require assistance with – could be an equipment or technology need, or a repair or service need. Whatever the circumstance, we challenge our staff to be the “best part of our customer’s day” by effectively providing them with quality products and exceptional service to meet needs and make their business more productive or their tasks around their home or property more efficient or enjoyable.
We offer competitive wages, a competitive benefits package, RSP matching, Profit Share, along with many other perks. As an essential business, we offer secure employment with an engaging team atmosphere!
It's an exciting time to join Premier - Grow With Us!
Responsibilities:
- Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair Compact Construction Equipment as required.
- Use computer applications and information systems (i.e. John Deere Service Advisor) to document maintenance, inspection, and diagnosis.
- Follows all safety rules and regulations while performing work assignments.
- Maintains current knowledge of John Deere and competitive products.
- Participates in required Service JDU (John Deere University) Training programs.
- Reviews and explains any maintenance, repair, or other service concerns directly with the service office and documents on work order.
- May be required to discuss technical items and repair details with customers.
- May be requested to support customer product clinics.
Experience, Education, Skills and Knowledge:
- 2+ years of experience performing service repairs.
- 421A or 425A License is required.
- Outstanding interpersonal and customer service skills.
- Ability to perform repairs and required maintenance using special tools and equipment following Technical Manual procedures.
- Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
- Ability to work with a computer is required.
- Ability to operate vehicles and equipment for diagnostic purposes.
- Ability to lift at least 75 lbs. repeatedly.
- Has a valid Drivers license & can supply a clean drivers abstract.
At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.
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